TERMS AND CONDITIONS
Welcome to HisAromas online store. We provide the following services to customers subject to the following TERMS AND CONDITIONS; If you visit our online store or purchase from HisAromas, you accept and agree to abide to these conditions. Please read them carefully and contact us should you have any questions. We aim to provide the best customer service and want to become your favorite online store for your Aroma shopping needs.
HisAromas believes in your absolute privacy. Not only because of the nature of our products but because we believe in your right to privacy. WE NEVER GIVE, SELL OR RELEASE ANY INFORMATION ABOUT OUR CUSTOMERS.
When you visit HisAromas or send e-mails to us, you are communicating with us electronically. By doing so you are consenting to receive communications from us electronically too. We will communicate with you by e-mail or by posting notices our website. You agree that all agreements, declarations, announcements, disclosures, invoices, and other communications that we provide to you electronically, fulfill any legal requirement that such communications be in writing.
All content included on this website, such as written text, graphics, logos, data and software, is the property of HisAromas or its content suppliers and are fully protected by U.S. Copyright laws and provisions, as well as international copyright laws. The compilation and collection of all content on this site is the rightful property of HisAromas.
HisAromas trademarks may not be used in connection with any product or service that is not authorized by us, in any manner that is likely to cause confusion to customers, or in any manner that disparages or discredits HisAromas. All other trademarks not owned by HisAromas, that may appear on this site are the property of their respective owners, who may or may not be affiliated, connected or sponsored by HisAromas.
We reserve the right at any time to:
a) Change the terms and conditions of the Agreement;
b) Change the Website, including eliminating or discontinuing any content on or feature of the Website; or
c) Any changes we make will be effective immediately upon notice, which we may provide by means including, without limitation, posting on the Website or email. Your use of the Website after such notice will be deemed acceptance of the changes.
REGISTRATION and ACCOUNT CREATION
To become a customer you must register an account on our website. When and if you register to “Create an Account”, you agree to provide accurate, current and complete information about yourself as prompted, and to maintain and update your information to keep it accurate, current and complete. You agree that we may rely on your Registration Account Data as accurate, current and complete. You acknowledge that if your Registration Data is untrue, inaccurate, not current or incomplete in any respect, we reserve the right to terminate or cancel your account on the Website.
When you “Create an Account”, we will require that you provide sufficient information to indicate that you are at least 18 years old or older. By registering and “Creating an Account”, you represent and warrant that you are at least 18 years old, which is the minimum required age to Create an Account.
Either you or HisAromas may terminate or cancel your Account at any time, for any reason, effective upon sending written notice to the other party. We reserve the right to immediately suspend or terminate your access to the website and account, without notice, upon any breach of this Agreement by you, which is brought to our attention.
Your Registration and Creation of an Account is for your sole, personal use. You may not authorize others to use your Account, and you may not assign or otherwise transfer your account to any other person or entity.
USERNAME AND PASSWORD.
As part of the registration “Create an Account” process, you will be asked to select a username and password. We may refuse to grant any username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as we determine in our sole discretion. You are responsible for the confidentiality and use of your username and password and agree not to transfer or resell your use of or access to the Website to any third party. If you have reason to believe that your account is no longer secure, you must promptly change your password by updating your account information, after logging on to Website, and immediately notify us by emailing us. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND FOR ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH YOUR ACCOUNT and for restricting access to Your computer to prevent unauthorized access following registration.
HisAromas grants you a limited access to make personal use of this site for the purpose of purchasing products on the website and tracking those purchases.
REVIEWS, COMMENTS, LINKS AND ONLINE CONTENT
Opinions, advice, statements, offers or other information or content made available through the Service are those of their respective member-author and not of Website, and should not be relied upon. Such Members/customers are solely responsible for such content. We do not guarantee the accuracy, completeness or usefulness of any information on the Service and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made. Under no circumstances will HisAromas be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service or transmitted, or posted reviews to Members/customers.
The Website may contain links to other websites or resources operated by parties other than the Company . The Company’s inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators . You acknowledge and agree that we shall not be held responsible for the legality, accuracy or inappropriate nature of any content, advertising, products, services or information located on or through any other websites or for the operation or policies of any such websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such Websites or such content or other information.
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave the Website. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
Visitors/Customers may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead.
SHIPPING & HANDLING
In most cases orders are packaged in a plain discrete packaging with no indication on the outside as to the contents within. On average all orders are processed and shipped within 48 hours, excluding weekends and holidays. Typically most shipments arrive within 2 to 3 days once the order has been processed and shipped. For more details please see our “SHIPPING” page.
We pride ourselves on our excellent customer service and do everything possible to get all orders shipped out as quickly as possible within 48 hours. Please ALWAYS ALLOW enough time for us to process and package your order.
NOTE: PRODUCTS ARE SOLD FOR U.S. CUSTOMERS ONLY
– NO INTERNATIONAL SHIPPING
RETURNS & EXCHANGES / RISK OF LOST SHIPMENTS
We guarantee all of our products against defects in materials. If you receive a defective item please contact us immediately or call us at 760-321-3092 and speak to one of our Customer Service Representatives to resolve any issue. Please refer to our “RETURNS & EXCHANGES” policy for additional information.
In regards to “RISK OF LOST SHIPMENTS”, we are committed to providing the best safe, secure and discrete delivery of our customers packages, however once we hand your package over to the delivery carrier it is their responsibility to ensure its delivery. If for whatever reason a package gets delayed, goes missing it is then the buyers responsibility to contact the “carrier” and provide them the correct tracking information and to seek resolution of the delivery. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For more details on “LOST, STOLEN & MISSING PACKAGES” please – CLICK HERE.
HisAromas and our suppliers attempt to be as accurate as possible in providing you the most up-to-date information that is available to us. However, HisAromas does not warrant or guarantee that product descriptions are complete, reliable, current, or without error.
DISCLAIMER OF WARRANTY
By entering the HisAromas Website you agree that under no circumstance will the Company or its agents, officers or employees be held liable or responsible for: any content contained on or omitted from the Website; any person’s reliance on any such content, whether or not the content is complete, current or correct; any viruses or defects that may be found to exist on the Website. The Company will not be liable or responsible for any damage or loss caused as a result of your doing, or not doing, anything as a result of reading, viewing or listening to any material, or any part of it, on the Website.
The Company is not liable or responsible for any inaccuracies, errors (including typographical errors) or omissions, or for the results obtained from the use of the Website or its content. Website PROVIDES THE SERVICE AND THE SITE ON AN “AS IS” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, IN ANY COMMUNICATION WITH Website OR ITS REPRESENTATIVES, OR OTHERWISE WITH RESPECT TO THE SERVICE OR THE SITE. Website SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
The views expressed on the Website do not necessarily reflect the views of the Company. All content, and any advice received via the Website, are not intended, and should not be relied upon, for any personal, professional, legal, or other decisions you may wish to make. Instead you should consult an appropriate professional in order to obtain specific advice tailored to your situation.
Advertisements (including banner adverts or pop-ups) featured on the Website do not imply endorsement of the services or products advertised. The Company will not be liable or responsible for services or products advertised nor will the Company be liable or responsible for any damage to your computer equipment, software, data or other property as the result of your viewing, or responding to, advertisements (including banner adverts and pop-ups) featured on the Website.
The Company does not guarantee that the Website will be compatible with all hardware and software that may be used by you. The Company will not be held liable or responsible for any damage to your computer equipment, software, data or other property as the result of your access to, use of, or browsing of any material on the Website. If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you shall be responsible for all costs thereof.
Nothing in these Terms shall exclude any liability of the Company, which cannot be excluded or limited under applicable law.
WE DO NOT SELL TO MINORS – KEEP THESE PRODUCTS OUT OF REACH OF CHILDREN.
Liquid aroma products on HisAromas site are sold as “Professional Cleaning Solution” ONLY which are NOT for human consumption, and should only be used in strict accordance to the manufacturer’s instructions. These products are not for minors and should always be kept out of reach of children. These products are NOT to be used as inhalants, liquid incense, room odorizer or any other use not recommended by the manufacturer. Severe Eye Irritant: In case of eye contact flush with water. Harmful if Swallowed. We prohibit sales to anyone who has indicated to us they intend to misuse these products. Some of these products are flammable: Do not use near fire or flame. Misuse of these products with Viagra or Cialis may be fatal. As the Buyer you assume all risks and liabilities with the use of these products and holds HisAromas, its owners, employees, and contractors harmless.
(Liquid Aromas on this site are chemical solvent solution for the cleaning of specialized products only)